Strauss Daly

Cloud Solutions

Item No.


The Challenge

Strauss Daly Inc. previously used Exchange 2010 email hosted on-site and the end goal was to to build a highly available system.The hybrid setup would give the division some level of control and allow the team to perform certain IT tasks locally whilst migrating the entire organization to Office 365. Going hybrid also simplifies the move to Office 365 because the team can migrate in phases, rather than moving everything in one swoop.

Item No.


The Solution

Hybrid Exchange extends on-premises Exchange to Office 365 Exchange Online. To configure hybrid Exchange for Office 365, Strauss Daly Inc. relied on Iconis’ cloud experts to: 1.) Perform an Active Directory and Exchange Health Check 2.) Install and configure on-premises Exchange Server 2010 Hybrid Edition for integration with Office 365 (including mail flow, OWA redirection, message tracking, free-busy, journaling mailbox, retention policies) 3.) Migrate existing public folders 4.) Migrate email from two domains to Office 365 (Business Premium) for 125 mailboxes 5.) Install and configure Active Directory Password Sync with Office 365 tenant 6.) Install and configure Hybrid Exchange Server Due to the company’s unique network structure, navigating multiple internal and external firewalls to open necessary points posed issues during the migration.

Item No.


The Benefit

Once the hybrid Office 365 migration was complete, the new setup relieved support of time-consuming Exchange management tasks. The hybrid Office 365 environment means the team no longer has to do backups, run Windows updates, maintain physical hardware or perform other basic Exchange server management tasks. Moving from Exchange 2010 to hybrid Office 365 and eliminating servers to manage has also freed the staff to focus on more pressing issues.

Client:   Strauss Daly

Date:   Ongoing


Type:   Legal

Strauss Daly Inc. Is a successful law firm that offers legal service in South Africa and beyond its borders.

The company consists of 400 users and it can’t afford downtime for its office and remote based employees. When the need came to upgrade the company’s Exchange 2010 infrastructure to 2016 or seek a cloud-based solution, the technical team explored migrating from Exchange 2010 to a hybrid Office 365 setup.