Describe the situation. It’s shocking, but many employees still don’t understand the worth of what they’re expected to defend. So inform them. To wit: sensitive client data that they would want to remain secret if they were your client; competitive secrets, such as advertising strategies and product research; and information that the company has a legal obligation to preserve. Explain how all of this affects the company’s reputation, if not its existence, given that any infractions or breaches might be held publicly accountable. Employees must also understand that, in this day and age of working from home, anyone who attacks their job is also targeting their homes; by defending the firm, they are also protecting themselves.
Make it clear to everyone that you always need their assistance. Although security professionals understand that technology measures are not perfect, many rank-and-file personnel do not. Some people continue to believe that they may do anything they want since the company’s security measures would always keep them secure. They must recognize that no security mechanism is flawless and that it is their responsibility to reduce hazards and prevent needless risks.
Explain why you’re acting the way you are. Making personnel security aware isn’t enough if you don’t keep them up to date. So, if you install a VPN or need two-factor authentication, you must explain why these changes are necessary and why any hassles are worth it in terms of increased threat prevention.
Make it simple for employees to do the right thing. Consider this: Do your staff know where to report a questionable email or how to confirm the legitimacy of a company phone call? Is there an easy method for them to raise a query or seek help from corporate security?
Make cybersecurity training enjoyable, engaging, understandable, and ongoing. The very worst action you could do now is pitch cybersecurity education as a one-time compliance exercise. There is just no better method to alienate your audience and diminish the subject matter. Take the opposite approach if you want staff to embrace and take cybersecurity seriously. Make training enjoyable and based on real-world experiences, and provide it in bite-sized, easy-to-digest, plain English presentations. Short and frequent training do more than only make the material more palatable; they also send a message that cybersecurity has become a regular and significant part of business life. Add a Heavy Reality check to Your Training. Relevance is priceless. Take advantage of every chance to base your information security awareness training courses on real-world situations, whether within your firm or in the news. Statistics, no matter how powerful, are easily forgotten. Individuals, on the other hand, will always recall the teachings of an occurrence including people they are working with and situations to which they can connect.